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WALTHAM, Mass., Feb. 11, 2019 (GLOBE NEWSWIRE) -- AP Intego Insurance Group, a national technology-enabled small business insurance agency, today announced the opening of its first West Coast office in Pleasanton, CA located at 3825 Hopyard Road, Suite 180. The new physical presence in the Bay Area is the result of the growing momentum behind AP Intego’s model of partnering with technology companies to ensure small business customers nationwide have access to the right-priced, right-fit coverage for their business, and the excellent customer service they deserve. Extended hours of operations will accommodate the after-hours nature of small businesses nationally while accommodating a growing Pacific-time customer base.
"Our Pleasanton, CA office has a mission to meet the growing needs of our existing partnerships with Bay Area technology companies and better serve our small business customers,” said Pam Victor, Director of West Coast Operations at AP Intego. "We’re a full-line, multi-carrier small business insurance agency that partners with some of the most successful technology companies in the country. This model has resulted in a rapidly growing customer base, and we want to extend what our 46,000 current customers have expressed as their best business insurance sales and service experience, to as many small businesses as possible.” AP Intego consistently gauges a net promoter score (NPS) above 65 and a customer satisfaction score (CSAT) of more than 97 percent, both of which are far above industry average for insurance agencies.
In addition, AP Intego recently expanded its Fairport, New York sales, service, and operations center, as well as its Waltham, Mass., technology, product development, business development, and marketing office.
“Thanks in large part to the national success of our partners combined with our mission to provide the highest quality sales and service to small business, we needed to expand our geographic footprint,” said Steve Hauck, Co-founder and Managing Director of AP Intego. “We believe our overall success is being driven by our commitment to provide a work culture that fosters growth for our employees as validated in our recent award of a 2018 Best and Brightest Companies to Work for in the Nation®.”
About AP Intego
AP Intego Insurance Group specializes in providing its nearly 300 partners a technology-enabled, turnkey insurance agency offering, and its small business customers with optimal coverage, superior customer service and flexible, streamlined billing. Currently, the company serves 46,000 customers representing more than $130 million in active premium with its full-line of small commercial, property and casualty insurance in all 50 states. For information, please visit us at www.APIntego.com.
Laura T. Desmarais
David Goldberg, Director of Marketing